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Data Mining Techniques – For Marketing, Sales, and Customer Relationship Management
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Kundenorientierung – Bausteine für ein exzellentes Customer Relationship Management (CRM)
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Kundenorientierung – Bausteine für ein exzellentes Customer Relationship Management (CRM)
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Join the Conversation – How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership
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From Products to Services – Insights and experience from companies which have embraced the service economy
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Gravitational Marketing – The Science of Attracting Customers
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Rules to Break and Laws to Follow – How Your Business Can Beat the Crisis of Short-Termism
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Rules to Break and Laws to Follow – How Your Business Can Beat the Crisis of Short-Termism
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Die 150 besten Checklisten zum Kundenmanagement – - Kundenanalyse und -bewertung - Kundenprofile und Kaufverhalten - Kundenbindung und Customer-Relationship-Management
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After Sales Service in der Investitionsgüterindustrie – Möglichkeiten, Konzepte und Methoden - After Sales Service im Maschinen- und Anlagenbau
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Marketing to the Social Web – How Digital Customer Communities Build Your Business
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Marketing to the Social Web – How Digital Customer Communities Build Your Business
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Marketing to the Social Web – How Digital Customer Communities Build Your Business
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Particle classification optimization-based BP network for telecommunication customer churn prediction
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Professionelles Sales & Service Management – Vorsprung durch konsequente Kundenorientierung
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Why California retailers stop selling tobacco products, and what their customers and employees think about it when they do: case studies
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Antecedents and Outcomes of Supplier Innovativeness in International Customer–Supplier Relationships: The Role of Knowledge Distance
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Do Customers Flee From HIV? A Survey of HIV Stigma and Its Potential Economic Consequences on Small Businesses in Tshwane (Pretoria), South Africa
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Erfolgsfaktor Kundenzufriedenheit – Handbuch für Strategie und Umsetzung
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Suppliers of multinationals and the forced linkage effect – Evidence from firm level data